Shipping policy
Shipping Policy
Order Processing Time
• All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
• You will receive another notification when your order has shipped.
• In cases of high order volumes or potential delays, we will notify you via email.
Shipping Rates & Delivery Estimates
• We offer standard and express shipping options at checkout.
• Shipping costs are calculated and displayed at checkout based on your location and chosen delivery method.
• Estimated delivery times:
• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Delivery times may vary due to factors outside of our control (e.g., carrier delays, customs).
Domestic & International Shipping
• We currently ship to addresses within the United States and select international locations.
• International shipping times and costs will vary depending on the destination country.
• Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
Order Tracking
• Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
• Please allow 24-48 hours for tracking information to update.
Shipping Issues & Lost Packages
• FlightDeck365.com is not responsible for lost, stolen, or delayed shipments once they are in the hands of the carrier.
• If your package is delayed or missing, please contact the shipping carrier first.
• For further assistance, feel free to reach out to us at brian@flightdeck365.com.
Incorrect Shipping Information
• Please ensure your shipping information is correct at checkout.
• We are not responsible for orders shipped to incorrect addresses due to customer error.
Contact Us
If you have any questions about our shipping policy, feel free to contact us at brian@flightdeck365.com.